Self -Exclusion
1. Self Exclusion & Account Closure
1.1 How to pause or permanently close your Deuces account
At Deuces, we recognize that responsible gambling is essential. If at any point you feel that gaming is no longer enjoyable or manageable, we provide options to either pause your account through self-exclusion or permanently close it.
1.2 Self-Exclusion
Self-exclusion is a tool that temporarily restricts access to your account for a selected duration. During this period:
- You will be completely locked out of your account and unable to log in or place any bets.
- Existing bets will remain active.
- Withdrawals of available balances can still be requested manually via live support.
How to set a self-exclusion:
You may choose a specific duration—from a minimum of 24 hours to permanent
exclusion. When setting your self-exclusion period, simply select the end date that suits
your needs.
1.3 Permanent Account Closure
If you wish to fully close your account and end your relationship with Deuces, we also offer the option for permanent closure.
1.4 How to Request Exclusion or Closure
To initiate a self-exclusion or permanently close your account, please contact our 24/7 Live Support Team. They’ll guide you through the process with complete confidentiality and care.
For further assistance, please reach out to our 24/7 Live Support Team, or visit the Self- Exclusion Page.
